All customers are required to complete and sign this Credit Policy, a Credit Application and State Sales Tax Exemption Certificate. Credit is extended to accounts with good credit references and good payment history. Terms are net 30 days on parts and 15 days on equipment. All invoiced amounts are due 30 days (parts) and 15 days (equipment) from the date of invoice (e.g. an invoice dated May 6 is due on or before June 5). Please pay from the original invoice. Statements and invoices will be emailed (unless you request them to be mailed).
If any of the invoiced amounts are not paid in full by due date, the following procedures will be followed:
- Beginning on the 31st day past invoice date, a 1.5% per month service charge will be added to all overdue amounts. These charges will be treated the same as the rest of the account and will be considered overdue the same as the original invoiced amounts.
- Any accounts (invoices and/or service charges) reaching 45 days past invoice date will be placed on CREDIT HOLD. A Credit Hold will freeze all shipments and orders in progress until the overdue invoices and service charges are paid.
- Any accounts reaching 60 days past invoice date will remain on Credit Hold and will lose their open credit status. Once these accounts have been paid, shipments will resume, but will be strictly COD for six months from the time the account was fully paid. After 6 months the customer may again apply for open credit status.
- Any accounts reaching 90 days past invoice date will be turned over to our collection agency for immediate collection. The cost of collection and/or legal fees will be added to the accounts.
If you have any questions about the policy or wish to check on the status of your account, please contact our Accounting Department 800-248-7590.